Designing intuitive solutions that turn complexity into clarity, blending deep industry expertise with AI innovation to elevate user experiences in insurance and healthcare. Optimizing Claims Workflows Retained 7,560 customers and generated $4.3M by transitioning renters to homeownership Reducing Cancellations & Driving Retention: A UX-Led Strategy That Saved $1.6M in Premiums Bringing UX into the Agile Process at United Healthcare UI Designs for Insurance Transactions
